Question 1

How often does my data sync?

Accepted Answer

Sync timing depends on the integration. Some providers update automatically, and some features allow a manual refresh from your account dashboard.

Question 2

Can I remove my data?

Accepted Answer

You can disconnect linked accounts from your control panel. If you need help removing account data, contact support and we will help you through the process.

Question 3

Does GameScrobbler work with Playnite?

Accepted Answer

Yes. GameScrobbler includes a Playnite plugin so you can bring your GameScrobbler data into your Playnite setup.

Question 4

Which gaming platforms are supported?

Accepted Answer

Support varies by integration and rollout. Publicly visible integrations in the app include Steam, Playnite, Overwolf, Xbox, Discord, Epic Games, and Google.

Question 5

Is my gaming data secure?

Accepted Answer

We use authenticated connections, limit collection to data needed for the product, and provide account controls for connected integrations and support requests.

Question 6

What should I do if syncing fails?

Accepted Answer

Try reconnecting the affected account or refreshing the integration from your dashboard. If the issue continues, use the support page, Discord, or GitHub issues to contact us.

Frequently Asked Questions

Frequently Asked Questions